COVID-19

Travel & coronavirus

The coronavirus is keeping us busy. Can we travel again soon? How is on-site security guaranteed and what financial security do you have as a customer? This time requires a flexible approach.

Flexibility

From now on, we offer for all new bookings with a departure date between now and April 1, 2021 the option to cancel or book free of charge if you are unable to travel due to corona. Your deposit will be refunded no later than four weeks after the original departure date. Will you leave after this date? Of course, you can count on our flexibility. If you can’t leave because of code orange, you are guaranteed to receive your money back. Rebooking is also possible, of course.

Each situation is unique and will therefore be dealt with on a case-by-case basis. That too is tailor-made! We have confidence in the future and are happy to put your trip together. What will be your next travel destination?

WHEN CAN WE TRAVEL AGAIN?

If all goes well, around 4 January the first people in the Netherlands will be vaccinated against the coronavirus. Minister De Jonge announced this in response to the news that the European medicines agency EMA has started assessing the first corona vaccines. “The vaccine is within reach and we are on the cusp of a new phase,” says the health minister.

A new phase in which travel is once again possible! If this great prospect also sparks your wanderlust, please let us know your desired destination and we will work for you. Don’t wait too long for this, now that the desire of many to stay in private accommodations in remote destinations, and previously made rebookings have already resulted in an occupancy of 90%. Contact us immediately for your tailor-made trip, and ensure a trip in 2021!

Voucher

If you have a voucher from a previously delayed trip, it is good to know that it is valid for longer than you might think. Within one year of the voucher being issued, the new trip must be booked; however, you can leave later than one year after issue. So also only in autumn or winter and even in 2022. A pleasant prospect! And not insignificant is that your voucher has the full coverage by SGR Enjoy. You are not at any financial risk. Redeem your voucher and start packing for a spot ‘where the world can’t find you…’

Security

If you book your trip with Untamed Travelling, you are not at financial risk. Should the travel advice of your destination change, so we will have to cancel your trip, we will work with you to find a suitable alternative. This could be a new travel date or other destination. Over the past few months, we have been able to rebook many customers to a new date, without a fee. If you are not yet able to make a decision on a new travel date or destination, you will receive our coronavoucher with SGR coverage. Valid for all bookings made until December 31, 2020.

If you are already travelling and change the travel advice, we will contact you. We will do everything we can to repatriate you as soon as possible and make sure you get home safely.

Are you leaving for a destination where a negative covid test is required, but are you testing positive? Even then, you are entitled to a refund of your travel sum if you have taken out an Allianz cancellation insurance. In addition, your own health insurance often offers the costs of a withdrawal abroad. Check your policy for proper coverage.

UPDATE COVID-19

Like us, can’t wait to make another great trip, and would you like to be informed as soon as the travel advice permits? Please let us know so that we can contact you immediately when travel to the country of your choice is possible again.

MORE INFORMATION?

We are happy to help you put together your dream trip. Based on your wishes, our regional specialist will put together a tailor-made trip for you. A travel proposal with highlights you have chosen, the type of accommodation that suits you and the length of travel you wish for. Contact us without obligation. We are happy to advise you!

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